Chattanooga State Community College

Ground Transportation - Instructor Led

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Course Name

Ground Transportation - Instructor Led

Contact Hours: 30 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)

Course Description

The Ground Transportation You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.

FAQ

  • How long will it take me to complete the course?
Each course will take you between 20 - 30 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be completed within one year of the date you begin. The average student takes three to four months to complete all of the training.
  • How quickly can I begin?
Upon registration you will receive your personal user name and password and directions on how to begin your course work within 24 hours of registration. You will have access to all course materials, student-instructor interaction, assignments and exams.
  • What is the Job Board and how do I gain access to it?
The Job Board gives you access to resume, cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE.

Benefits of Ground Transportation:
  1. Take the course at your own pace - so long as the course is completed within 90 days of registration.
  2. Do the lessons at any hour of the day or night. Send or retrieve information 24/7.
  3. No need to purchase additional textbooks or materials
  4. As you approach completion, access the Job Board for assistance in finding career opportunities currently available in your area.

Please note: Course of study may be completed earlier than indicated.

Outcome

Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:

  • Explain four qualifications a client must meet to rent a car.
  • Name three criteria for authorized drivers of a rental car.
  • Decode/encode car codes.
  • Name and explain rate plans, categories and extra charges.
  • Read and interpret CRS displays for car rentals.
  • Explain procedures for reservations, rental counter, and return.
  • Discuss five features and benefits of rail travel.
  • Explain Eurail, BritRail, VIA Rail Canada and Amtrak classes, services, accommodations and rates.
  • Interpret Thomas Cook Timetables, Amtrak Timetable, and CRS displays for Amtrak and for VIA Rail.

Assessment

Evaluation of student performance will be based on the following:

  • Completion of assignments.
  • Exam grades

Successful completion of the course requires passing the exam with an 80% average or greater. Each exam may only be accessed and submitted one time. Students not able to complete their exam after beginning will be required to repurchase and retake the complete course. Each course must be completed within 90 days of registration but may be completed sooner.

Students are subject to dismissal for unsatisfactory conduct and will not receive a refund.

The principal classifications of unsatisfactory conduct are:
  • Theft or destruction of property including but not excluded to intellectual or physical work or software, belonging to the school or other students.
  • Cheating on an exam or other material. The use of another student’s or individual’s work or material for a grade.
  • Personal behavior that is disruptive to the learning environment, including: abusive language, intimidation, flagrant lack of respect for the staff or the peaceful enjoyment of other students and staff.
  • The unlawful or unethical use of the course curriculum, programming or communication as determined by the staff. Students will be considered for readmittance upon signing an agreement to comply with all school policies.

Upon registration the Instructional Support Course Administrator emails a welcome letter to the student to begin unrestricted email communication and support, then contacts the student on a regular basis regarding progress; corrects, annotates and grades Exercises and Reviews. Questions will be answered within 24 hours on regular business days.

Outline

To receive a complete and comprehensive course outline write to courseinfo@jeronline.com and include the complete course title and course number.

Books

All training is delivered online; no additional purchase required.

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