Technical Communication Techniques & Principles for Project Managers
Contact Hours: 6 (an estimated time frame devoted to a course of study from start to finish that can vary from student to student)
There is a strong connection between the project manager and the technical communicator. The Project Management Institute estimates that over half of every project is at high risk because of ineffective communication. As a project manager, implementing critical, core skills taken from the technical communication field can contribute to more successful projects. Communicating complex knowledge, identifying audience needs, and ensuring quality deliverables are necessary for comprehensive project communication. Using an interdisciplinary approach applicable across multiple programs of study, this course enhances your understanding of technical communication and prepares you to step up successfully for project management assignments and roles in your career using these communication skills.
Students who successfully complete their course of study will:
Have the necessary knowledge to use technical writing best practices to manage both small and large projects in their respective work areas
Understand how audience analysis can improve their communication strategies
Know why a project charter is a critical opening document for any project
Be able to better manage the schedule and the scope
Become acutely aware of all stakeholders and how to meet their needs
Understand how to successfully close a project and implement lessons learned
Students will assess themselves through a self-assessment question bank where they must achieve 80% or higher for successful completion.
Lesson 1: Defining Technical Writing and Project Management
Lesson 2: Technical Writing Basics
Lesson 3: Organizing Your Writing and Your Project
Lesson 4: Project Implementation Using Your Technical Writing Skills
Lesson 5: Evaluating Your Technical Communication Products
Lesson 6: In Case of Failure and Course Summary